Contact HOSTBIT
We're here to help you. Send us a message and we'll get back to you as soon as possible.
Contact
Contact information
Our team is available to answer all your questions. Don't hesitate to contact us for any kind of technical support or information about our services.
Open a support ticket
The fastest way to get help: your ticket goes straight to the support team, and you follow the replies from your client area.
Support hours
24/7 - Non-stop
Email and ticket support available at any time
Existing customer?
If you're already a HOSTBIT customer, access your account for priority support and service management.
Access customer accountCompany Information
- Name
- HOSTBIT SRL
- VAT ID:
- RO33943824
- Reg. Com.:
- J2018000088393
- Address:
- tarla 38, Găgești, Bolotești, Vrancea, Romania
FAQ
Support FAQ
How to reach us and get help as quickly as possible.
Open a ticketWhen is technical support available?
Support is available 24/7 via email and ticket, including weekends and public holidays.
What should I include in a ticket?
Mention the affected domain or service, describe the problem and the steps to reproduce it, and add any error messages or screenshots. That way we can help on the first reply.
Do I need a client account to contact you?
Existing customers open tickets from the client area. If you don't have an account yet, write to us at contact@hostbit.ro.
Do you offer phone support?
Support is provided via email and the ticket system, so every request has a complete history and reaches the right specialist straight away.
Where can I see if there is a server issue?
Infrastructure status is shown in real time at status.hostbit.ro.
Can I request a custom quote?
Yes. For special server configurations or large volumes of services, open a ticket and we'll prepare a quote.